Shipping

SHIPPING

You can check if we provide SHIPPING service to your country HERE. 

SHIPPING OPTIONS

EMS (Express Mail Service):  Provides a registered tracking number to track your shipment online. 100% Insured. (Average Delivery: Worldwide in 3 to 10 days).

AIRMAIL:  This option provides Registered Tracking Service to track your shipment online. (Average Delivery: Worldwide in 7-14 days).

FLAT RATE ECONOMY AIRMAIL: "Flat Rate Economy Airmail" shipping is the same as ECONOMY AIRMAIL (below).  This option will ONLY be available during special sales or events.  It is only for packages with a TOTAL WEIGHT of under 2,000 grams.  Please note that our online shop shows the weight for the Product only, not the shipping weight of the package and shipping materials.  If you do not see "FLAT RATE AIRMAIL" as an option, try removing items from your shopping cart untill the total weight is under 2,000.  (If the total weight of your order including packaging and shipping are under 2,000 grams, this option will be available).

ECONOMY AIRMAIL:  This option provides Registered Tracking Service to track your shipment online. Available to limited countries for parcels with a Total Weight under 2,000 Grams. This is a service where international mail is handled as SURFACE mail in both Japan and the destination country and as AIRMAIL between the two countries. The service is much faster than SURFACE mail while the cost is lower than regular AIRMAIL.  PLEASE NOTE that some countries including Canada and Australia may not scan and update tracking for incoming "ECONOMY AIRMAIL" parcels, however delivery is very dependable and on time. (Average Delivery: Worldwide in 2-3 Weeks).  

SURFACE:  Parcels are sent by surface (ship). While delivery takes longer, the rates are reasonable. (Recommended for large orders with a weight over 2,000 grams). This option provides a Registered Tracking Number which shows departure from Japan, ("Dispatch from outward office of exchange") and is not updated until a few days before final delivery is made in your country.  The service is slow but very dependable. (Average Delivery: Worldwide in 2-3 months). 

TRACKING YOUR PARCEL

You can visit the Japan Post website and enter your Tracking Number HERE.

To better understand the meaning of Japan Post's tracking status see our guide HERE.

SHIPPING RATES

Zone 1:  China, South Korea, Taiwan

Zone 2:  Asia (excluding China, South Korea, Taiwan)

Zone 3:  Oceania, Canada, Mexico, Middle East, Europe

Zone 4:  United States (including Guam and other U.S. territories)

Zone 5:  Central and South America (excluding Mexico), Africa