Taxes, VAT/GST, Customs and Delivery

Japanese Green Tea Shops


Our products are shipped worldwide directly from our shop in Japan, therefore any taxes (Sales tax, Consumption tax, etc.) imposed by the Japanese Administration have already been paid by us prior to the shipment of your parcel.

If you live in a country that happens to impose a customs duty or VAT/GST tax on any of our products, you may have to pay the VAT/GST upon receipt of your order. (This applies mostly to our European customers).  



Value-Added Tax (VAT), also known in some countries as a Goods and Services Tax (GST), is a type of tax that is assessed incrementally, based on the increase in value of a product or service at each stage of production or distribution. VAT/GST is usually implemented as a destination-based tax, where the tax rate is based on the location of the consumer and applied to the sales price.


Delivery and Customs

Our parcels are delivered internationally by "Japan Post".  We have no control over the policies of Japan Post, and no control of delivery times. We provide our shipping services "as is", and once we drop parcels at the Japanese Post Office it is impossible to cancel orders or expedite delivery.  

It is the "purchaser's" responsibility to clear shipments held by local custom offices.  We can not provide any assistance for parcels held in customs in your country.    

There may also be additional charges for customs clearance or additional delivery/duty fees as imposed by your country for which we will NOT BE responsible. (This applies mostly to our European customers).

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