SHIPPING

Our shipping provider is Japan Post. Japan Post Office will accept parcels to only a limited number of countries.

Check which Shipping Options are available to your country: HERE

Shipping rates are based on weight, and there is a Minimum Fee even if you only order one item. (In some cases in may cost the same to send 1 item as is costs to send 4-5 or more items). Shipping fees are expensive. (We use current shipping rates direct from Japan Post).  Shop around and compare.  

We recommend ordering at least 7-10 items to get the best total price (Product + Shipping).  To help with the increased shipping fees, for a limited time you can use Discount Code: JGTSSAVE20 to get 20% OFF on all items in your shopping cart. (Only for orders Over $25 USD).

When choosing items, please consider the weight of the products. Instant coffee jars, liquid creamer and large boxes of instant "stick" coffee/tea are especially heavy and will result in higher shipping fees.

SHIPPING OPTIONS

EMS (Express Mail Service):  Provides a registered tracking number to track your shipment online. 100% Insured. (Delivery: Worldwide in 3 to 6 days).

International Post - AIRMAIL:  This option provides Registered Tracking Service to track your shipment online. (Delivery: Worldwide in 7-10 days). For some countries discounted "ePacket" (Airmail - Small Packet) is available for parcels with a total weight under 2,000 grams.

International Post - SURFACE:  Parcels are sent by surface (ship). While delivery takes longer, the rates are reasonable. (Japan Post charges about $18 USD for the first 1,000 grams). This option provides a Registered Tracking Number which shows departure from Japan, and is not updated until a few days before final delivery is made in your country.  The service is slow but very dependable. Japan Post advises 1-3 Months for delivery.  (Average Delivery: Worldwide in 2-3 months).

SHIPPING RATES

Zone 1:  China, South Korea, Taiwan

Zone 2:  Asia (excluding China, South Korea, Taiwan)

Zone 3:  Oceania, Canada, Mexico, Middle East, Europe

Zone 4:  United States (including Guam and other U.S. territories)

Zone 5:  Central and South America (excluding Mexico), Africa

All orders over $25.00 get a special FREE GIFT.

See our SPECIALS page for more information and Discount Codes.

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We accept American Express, Apple Pay, Bancontact, Diners Club, Discover, ELO, Google Pay, iDEAL, JCB, Master Card, Shop Pay and Visa.

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