Our shipping provider is Japan Post. Japan Post Office will accept parcels to only a limited number of countries.
Check which Shipping Options are available to your country: HERE
Effective June 1, 2022: Japan Post has increased shipping rates. Rates are based on weight, and there is a Minimum fee even if you only order one item. Shipping fees are expensive. (We charge the exact amount it costs to send your parcel, rather than doubling or tripling our product prices and offering "Free Shipping"). Shop around and compare.
We recommend ordering at least 7-10 items to get the best total price (Product + Shipping). To help with the increased shipping fees, you can use Discount Code: JGTSSAVE15 to get 15% OFF on all items in your shopping cart. (For orders Over $25 USD).
When choosing items, please consider the weight of the products. Instant coffee jars, liquid creamer and large boxes of instant "stick" coffee/tea are especially heavy and will result in higher shipping fees.
EMS (Express Mail Service): Provides a registered tracking number to track your shipment online. 100% Insured. (Delivery: Worldwide in 3 to 6 days).
International Post - AIRMAIL: This option provides Registered Tracking Service to track your shipment online. (Delivery: Worldwide in 7-10 days).
International Post - SURFACE: Parcels are sent by surface (ship). While delivery takes longer, the rates are reasonable. (Japan Post charges about $18 USD for the first 1,000 grams). This option provides a Registered Tracking Number which shows departure from Japan, and is not updated until a few days before final delivery is made in your country. The service is slow but very dependable. Japan Post advises 1-3 Months for delivery. (Average Delivery: Worldwide in 2-3 months).
Zone 1: China, South Korea, Taiwan
Zone 2: Asia (excluding China, South Korea, Taiwan)
Zone 3: Oceania, Canada, Mexico, Middle East, Europe
Zone 4: United States (including Guam and other U.S. territories)
Zone 5: Central and South America (excluding Mexico), Africa
We accept American Express, Apple Pay, Bancontact, Diners Club, Discover, ELO, Google Pay, iDEAL, JCB, Master Card, Shop Pay and Visa.
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